Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Specifically measures items that were completed by people assigned to your team.

Why should I measure Issue Lead Time?

This metric can help you understand the time elapsed from issue creation to completion.

Issue Lead Time is most helpful when filtered by bug issue type or time critical tasks (e.g. priority or SLA). 

What metric should I use in Allstacks?

We recommend starting with the ‘Issue Lead Time’ metric.

Under: Metrics > Process Health > Issue Lead Time

...

How It's Generated

We generate this metric by averaging the lead times of the work items completed within the time range you select.

General Filters

Use these filters to narrow down the information you want to see. After making any updates, make sure you click ‘update’ to have the changes reflect on the chart below.

...

TIP: Make sure to apply the changes you made to General Filters by clicking ‘Update’.

Chart Settings

You can use chart settings to format how the chart displays your data.  This is powerful when it comes to creating data visualizations to support the story you’re trying to tell.

...

Commonly Asked Questions regarding Issue Lead Time:

Q: How do we track issue lead time by SLA/Priority?

...