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This setting expands the metric data set to include users that are disabled in Team Management. This setting is not available for custom metrics.
Include disabled team members is useful for cases where the roster isn't the best way to slice the data. Some examples:
The metric or view filters on a user field that doesn’t fit your process. (I.e. Issue creations filters on the "Creator" field, but for many teams the person creating the tickets may not be part of the team. Like a CS team making tickets that get pulled into a dev team.)
The data isn't tightly defined by the roster. (i.e. Backlog metrics, like the number of open bugs, typically don't have a user assigned or may have a "team" field set.) For most metrics and views issues without an assignee [or similar user field] would just get hidden. In this case, it makes sense to 'include disabled users' and add a different filter to narrow the data, like a Jira project key, or Team field.
Rosters drift over time, sometimes wildly.
When people leave a company, it makes sense to leave them enabled usually, until their activity is old enough to be out of the measurement window otherwise it may throw off their data
If you disable a user that has left a team, you may filter out valid work, simple because they were the one that created it.
If a user moves teams, it becomes unclear WHEN to stop counting their work on one team and start counting it on another team. Using a filter that's not person-based, like jira project or label, makes the data more resilient to those types of staffing changed.
Including disabled team members will override workspace contributor settings and bring in all contributors from other workspaces who may have worked on selected/enabled projects. This can be a risk for shared projects. If you're aiming to scope work by specific contributors rather than project-based data, this may not be the best option—unless you're able to identify teams using an internal field like 'ticket owner' or 'agile team.'"
Annotations
We introduced the ability for you to add annotations to metric visualizations. Utilize this functionality to:
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